How to Get Your Website Ready for the Holiday Season

Leucocholy Media•
How to Get Your Website Ready for the Holiday Season

It is early October, which means the holiday season is close enough to plan for and still far enough away to do something about it. For a lot of small businesses, the stretch from Thanksgiving through New Year's is the busiest and most profitable part of the year. Your website should be pulling its weight during that window, not sitting there with last spring's hours and a homepage that never mentions a single holiday offer.

We see this a lot with clients: the store is decorated, the staff is scheduled, the inventory is in, and the website has not been touched. The good news is that getting your site ready does not take a redesign. It takes a short list of specific updates, done a few weeks ahead of time. Here is that list.

Start With Your Hours, Everywhere They Appear

This sounds too basic to lead with, but it is one of the most common holiday website mistakes we run into, and it costs you customers directly. Someone searches for you on Christmas Eve, sees "Open until 8pm," drives over, and finds a locked door. They are not coming back, and they may leave a review about it.

Your holiday hours need to be updated in several places, not just one:

  • Your website footer and contact page
  • Your Google Business Profile (this is what shows up in Maps and in the search results panel)
  • Your Facebook and Instagram pages
  • Any third-party listings like Yelp, Apple Maps, or industry directories

Google Business Profile lets you set special hours for specific dates in advance. Do it now for every holiday you will close early or stay open late. Google tends to show those special hours prominently, and it saves you from scrambling on the day.

Build a Seasonal Landing Page Instead of Burying Offers

A holiday promotion mentioned in one paragraph halfway down your homepage is easy to miss. A dedicated landing page gives you a single, focused place to send people from email, social posts, ads, and your homepage banner.

A good holiday landing page does not need to be fancy. It should answer a few questions quickly:

  • What is the offer, and who is it for?
  • When does it start and end?
  • What exactly does the customer need to do next?

That last one is where most pages fall apart. If you want people to book, give them a booking button. If you want them to call, make the phone number a tap-to-call link near the top. If you want them to buy a gift card, put that link above the fold, not in the footer.

One more tip: reuse the same page URL every year. If your holiday page lives at /holiday or /gifts and you update the content each season instead of building a new one, it slowly builds search history. A brand new page created every November starts from zero.

Think About What People Are Actually Searching For

Holiday search behavior is different from the rest of the year, and it is worth adjusting your pages to match. People start searching for gift ideas well before they are ready to buy, and the phrases they use are fairly predictable: "gift ideas for," "last minute," "near me," "open on," "same day," and "gift card" all pick up through November and December.

You do not need to write a dozen new pages to take advantage of this. Look at what you already offer and ask which of those phrases naturally fit. A salon can add a short section about gift certificates. A restaurant can add a page about holiday party reservations or catering. A service business can mention that it has availability before the end of the year, which matters to customers who want to use up a budget or an insurance benefit.

Write these the way you would say them to a customer standing in front of you. Search engines have gotten good at understanding natural language, and a plain, helpful paragraph usually does better than one stuffed with keywords.

If you are not sure how your site currently shows up for these kinds of searches, that is worth looking at before the season, not after. We cover search visibility as part of our web and marketing services, and the earlier in the fall it gets done, the more time it has to take effect.

Make Your Promotions Clear and Easy to Act On

A promotion only works if people understand it in about three seconds. The ones that perform well tend to share a few traits:

  • A plain-language headline. "20% off all services booked before December 20" beats "Holiday Savings Event."
  • A real deadline. Vague urgency ("limited time!") is ignored. A specific date is not.
  • No fine print surprises. If there are exclusions, say so right there. Customers who feel tricked at checkout do not come back.
  • One obvious next step. A button, a form, or a phone number. Not all three competing for attention.

Gift cards deserve special mention. For many service businesses they are the easiest holiday revenue there is, because the buyer is shopping for someone else and is not comparing prices. If you sell gift cards, make sure they can be purchased online without calling, and that the purchase page works on a phone. Plenty of gift card pages still break on mobile, and a lot of that traffic comes from phones.

Check the Technical Basics Before Traffic Picks Up

Holiday traffic tends to arrive in bursts, often late in the evening and on weekends when nobody is around to notice a problem. A few things worth checking in October rather than discovering in December:

  1. Page speed on mobile. Most visitors leave if a page takes more than a few seconds to load. Oversized images are the usual culprit, and they are easy to fix.
  2. Forms and checkout. Submit a test on every form. Place a test order if you sell online. Confirm the confirmation email actually arrives and does not land in spam.
  3. Broken links. Especially old promotion links still floating around in last year's emails or social posts. Redirect them to the current page.
  4. SSL and domain renewal. It happens more than you would think: a domain or certificate expires over the holidays and the site goes dark for days.
  5. Contact information. Phone number, email, and address should be correct and tappable on mobile.

None of this is glamorous, but a form that silently fails for three weeks in December is a very expensive problem.

Plan the Follow-Through, Not Just the Launch

Once the page is live and the hours are set, a small amount of ongoing attention keeps everything working. Schedule a reminder to swap the banner when a promotion ends. Decide now who will update the site if something changes on short notice. And when the season is over, do not leave "Holiday Special ends December 24" sitting on your homepage until March. Expired offers make a site look abandoned, and that impression carries over to how people judge the business behind it. Put the January cleanup on the calendar at the same time you plan the November launch.

Ready to Get Your Site in Shape for the Season?

Most of what is on this list can be handled in a week or two if you start now. If you would rather hand it off, that is what we do. Leucocholy Media helps small and mid-size businesses with seasonal landing pages, search visibility, and the technical cleanup that keeps a website working when it matters most. Take a look at our pricing, or get in touch and tell us what you have planned for the holidays.